"A TOUCH OF KLASS"

Home
Customer Feedback
About Me
Personalized Stickers
Personalized Note Cards
Misc. Items
Policies
Ordering

bees.jpg

Return Policy 

My company focus is customer satisfaction, so I offer a "100% Replacement Guarantee." If you are not completely satisfied with your order, I will be happy to replace it with any changes you request. Simply email me at lmmarion@yahoo.com with a detailed note explaining the changes required and I will send you a new order immediately,

Refund Policy 

My company focus is customer satisfaction, so I offer a "100% Money Back Guarantee." If for any reason you are not completely satisfied with my products, please contact me within 15 days of receipt and send back your order with a hand written note asking for a refund. **Returns/Refunds/Reprints can't be made for mistakes made on buyer's part, i.e. spelling errors.   Please ensure that you have spelled everything correctly before submitting your order.  In addition, in the event that buyer does not specify design choice when placing order, seller reserves the right to choose quantity and design.  Thanks! 

 

Copyright Protection 

All content appearing on my website such as graphics, text, logos, head images, layout, and programming is the property of A Touch of Klass, d/b/a BCM Graphics. All images, including but not limited to the faces and all original artwork and designs are protected by copyright and are exclusively for use by A Touch of Klass. Any other use without the express written consent by me is strictly prohibited.  All rights are reserved.

Shipping Policy 

I attempt to ship your order as soon as I receive it, usually the next day.  Seasonal times of year are more demanding so please allow an additional day or 2 before your order is processed and shipped.  Shipping costs are based on the amount of items you order and is calculated on every $10 purchased.

Shipping Rates:
From(USD)        To(USD)            Rate(USD)
0.01 9.99 1.50
10.00 19.99 3.50
20.00 39.99 5.50
40.00 59.99 7.50
60.00 and up 0.00

 

 

 

 

 


 

flowerandladybug.jpg

Contact Information

To help my business grow, I value your feedback. Is there anything you would like to see me offer?  Do you have a particular design that you would like to see on a sticker?  My business depends on your satisfaction, so please get in touch with me if you have any ideas, questions, or comments.  You may contact me via email at lmmarion@yahoo.com

Privacy Policy

Since 2005 my privacy policy is simple. I will NEVER share any of your personal information with anyone or with any unaffiliated company. I am committed to and respect your privacy and appreciate the opportunity of doing business with you.


 

"A Touch of Klass" * Yorktown, Virginia * USA *

© 2005 by L. Marion.  All rights reserved

visitors online website
                                    counter
website counter